LAST UPDATE : 2025-11-01
Privacy Policy — HLP Services
At HLP Services, we place great importance on protecting the personal information of our clients, visitors, and partners. This privacy policy describes how we collect, use, store, and protect your information when you visit our website, hlp.ca, or use our services.
Collection of Personal Information
We may collect the following information when you use our website or services:
First and last name
Email address
Phone number
Information submitted through contact forms
Information related to your business in connection with service requests
Browsing data (via cookies and analytics tools)
We only collect the information necessary to respond to your requests, provide you with our services, or improve your user experience.
Use of Personal Information
The information collected may be used to:
Respond to your requests for information
Assess your eligibility for tax credit programs
Offer, improve, or personalize our services
Contact you about our services, new content, or updates
Ensure the proper functioning of our website
Conduct internal analyses and optimize our marketing strategies
We do not sell, share, or disclose your personal information to third parties, except as required by law or when necessary to provide our services (e.g., partner experts).
Marketing Analytics Tools (Google Analytics and others)
Our website uses analytics tools such as Google Analytics, which collect anonymized data on:
Pages visited
Time spent on the site
Visitor origin
Type of device used
Interactions with content
This data is used solely to:
Improve website performance
Better understand visitor needs
Optimize our marketing campaigns
You can disable analytics cookies through your browser settings.
Data Retention
We retain personal information for as long as necessary to:
Respond to your requests
Provide our services
Comply with our legal obligations
Maintain our administrative records
When the information is no longer required, it is securely deleted or anonymized.
Data Protection and Security
We implement reasonable and industry-standard security measures to protect your personal information against:
Unauthorized access
Disclosure
Alteration
Loss or theft
Only authorized personnel, bound by confidentiality agreements, may access this data.
Sharing of Personal Information
We only share your data with:
Service providers necessary for the operation of the site (hosting, analytics, security)
Professional partners involved in the services you request from us
Government authorities when required by law
All our third-party providers are bound by confidentiality agreements.
Cookies and Similar Technologies
Our site uses cookies to:
Ensure the proper functioning of the site
Remember your preferences
Analyze site performance
Personalize your user experience
You can configure your browser to refuse certain cookies, but some site features may be limited.
Your Rights (Canada — PIPEDA)
Under Canadian privacy laws, you have the right to:
Request access to your personal information
Request the correction of inaccurate information
Withdraw your consent (within legal limits)
Request the deletion of your data where possible
To exercise your rights, contact us at:
support@hlp.ca
Changes to the Privacy Policy
We may update this policy from time to time. The date of the last update is indicated at the top of the page. We encourage you to review it regularly.
Contact
For any questions regarding this policy or the management of your personal information:
📧 support@hlp.ca
🌐 www.hlp.ca